Event Planning & Design
Booking cancellation: If cancellation is necessary, we require that you contact us and/or our affiliated partner for the service requested at least [Time Period] in advance. The time period will be given once a proposal is given and agreed upon. Bookings are in high demand, and your advanced notice will allow another customer access to that appointment day and time. Cancellations made [Number] days or more in advance of the booking date will receive a 100% refund. Cancellations made within [Number] days will receive a 50% refund. Cancellations made within [Number] hours will not receive a refund. The number of days/hours will be listed in agreed proposal. How to cancel: If you need to cancel your booking, please email us and we will respond to you as soon as possible or cancel your booking from your account login on our website. Late Cancellation/No Shows: A cancellation is considered late when the booking is cancelled less than [Time Period] before the appointed time. The time period will be given once a proposal is given and agreed upon. A no-show is when a patient misses a booking/appointment without cancelling. In either case, we will charge the customer a [Amount] missed appointment fee. Amount will be listed in agreed proposal.